Savi is live on WhatsApp

Your 24/7 AI Co-Host, Right Inside WhatsApp.

Saviku is a property management system with a 24/7 AI co-host built in — it keeps availability, rates and restrictions in sync across your connected channels, and steps in on WhatsApp to answer guest questions when you're busy.

Structured booking, money and identity actions stay on fixed, auditable paths.

  • Full PMS: availability, rates & restrictions
  • Realtime channel sync
  • Set prices from chat
  • English & Kiswahili
  • 24-Hour Protected Hold

Connect the channels you already sell on — Airbnb, Booking.com, Expedia and Vrbo — with availability, rates and restrictions (ARI) flowing both directions in realtime.

How it works

From first enquiry through the stay, Savi stays on it.

Connect once, show Savi how you host, and your AI co-host helps carry every guest through the booking journey inside WhatsApp—with a human concierge ready when judgement is needed.

  1. Connect your hosting business

    Tell Savi who you host for, add your properties, guest information, house rules and check-in details, then connect the channels where you already receive bookings.

    One guided WhatsApp setup
  2. Let Savi cover guest enquiries

    When you're busy, Savi answers availability questions, property FAQs, rules and arrival details from the information you approved—24 hours a day.

    AI co-host coverage
  3. Coordinate the whole booking journey

    Savi checks live availability, presents native date choices, records the booking, syncs every connected channel and confirms protected M-PESA payment without leaving the conversation.

    Enquiry → confirmed stay
  4. Co-host the stay, 24/7

    After confirmation, Savi handles pre-arrival questions, check-in reminders, access help, house rules, Wi-Fi, cleaning and late-checkout requests. Time-sensitive events trigger the right response, escalation or human concierge handoff.

    Pre-arrival → checkout
  5. Protect checkout and payout

    Savi records checkout, keeps the guest's payment protected for the 24-hour post-checkout window, handles timely support issues and keeps the host updated until payout is released.

    Protected settlement

What Saviku is

A full PMS, with an AI co-host built in.

PMS Core

Availability, Rates & Restrictions

One record per property holds what's open, what it costs and what's restricted. Saviku checks it every minute and queues anything that changed out to your connected channels.

Always-On Guest Concierge

Instant Answers When You're Away

Saviku co-exists seamlessly in your chat, stepping in to answer property rules, check-in instructions, and guest FAQs 24/7.

Real-Time Calendar Sync

Keep Booked Nights Protected

Saviku checks each booking against the nights already reserved and sends availability changes to your connected channels. If an incoming channel booking conflicts, it is flagged for review.

Protected M-PESA Payments

24-Hour Stay Protection

For Saviku-paid bookings, funds remain in the protected hold through the stay and the 24-hour post-checkout window. Payments collected by an OTA follow that channel’s payment and refund terms.

Booking Journey

From Enquiry to Confirmed Stay

Savi checks availability, answers questions, guides date selection, confirms the booking and keeps both guest and host updated in the same WhatsApp thread.

Live Stay Operations

The Right Action at the Right Time

Check-in, access, cleaning, late checkout, checkout and payout events trigger timely answers, reminders and next actions before the host has to chase them.

Host-Set Pricing

Your Price, Set From Chat

Nightly rate, weekend rate, a specific date range, or a minimum stay — set it in WhatsApp and Saviku queues the update for your connected channels. Delivery time depends on channel availability and sync status.

Reservations, In Chat

Every Booking, One Thread

See who's arriving, departing or in-house, record check-in and checkout, and add, move or cancel a manual booking. Amend OTA bookings on their original channel; paid Saviku bookings use the booking support and cancellation flow.

Hybrid Concierge

Human Help When Context Matters

Savi handles routine requests with AI and fixed workflows, then hands the same conversation to a human concierge when judgement or reassurance is needed.

  • 0apps to install
  • 4channels, ARI-synced every minute
  • 24hafter checkout before host payout
  • 2languages, one script

Inside the conversation

A co-host that follows the whole stay.

Savi responds when you're busy, moves guests through each booking stage, watches the clock on important events and brings in a human when the conversation needs judgement.

  • Guest enquiries. Availability, amenities, rules and arrival questions get an immediate, property-aware response.
  • Booking coordination. Native choices and WhatsApp's date picker move an enquiry into a confirmed stay.
  • Timed stay events. Savi tracks check-in, access, cleaning, late checkout, checkout and payout windows.
  • Self-serve pricing & bookings. Set nightly and weekend rates, price specific dates, and record a booking taken elsewhere — straight from the chat.
  • Hybrid support. AI handles routine requests; a human concierge joins the same thread when context matters.
  • Protected payment. Funds remain protected throughout the stay, and host payout follows 24 hours after checkout.
HostRealtime calendar

Block dates in chat

Native choices and a date picker replace typed commands.

Savionline
Ni unit gani unataka kublock?
Kileleshwa 1BRNyali Villa
Nyali Villa 09:41 ✓✓
Select datesWhatsApp date picker
Check-in12 SepCheck-out15 Sep
Confirm dates
✓ Sawa — blocked across all channels.
HostBookings

Add a booking you took by phone

Record a booking taken by phone and Saviku sends the occupied dates to your connected channels.

Savionline
Which nights is this booking for?
12-15 Aug 16:02 ✓✓
Who's staying? Reply with a name, or skip.
Grace Wanjiru 16:02 ✓✓
Add itChange dates
✓ Added — nights reserved here; channel updates queued.
Host + guestConcierge

Bring in a human

Savi handles the route; a concierge handles the nuance.

Savi + Concierge2 participants
Niko kwa gate but code haifanyi. 18:16 ✓✓
Pole! Nakuconnect na concierge sasa.
Saviku Concierge joined
ConciergeNiko hapa James — try 4821#, then niambie.
Code workedCall me
Conversation stays in the same thread.
HostMeta Coexist

Keep your WhatsApp app

Your team and Savi can use the same business number.

Nyali VillaMeta Coexist active
Amina replied from WhatsApp Business
AminaGuest amefika? Niko offline kidogo.
SaviYes — check-in confirmed at 18:04. I’ll keep calendar sync running.
AminaPoa. Mshow Wi-Fi iko kwa booking card.
Same number · app replies + API automation
GuestProtected payment

Pay against a record

The exact booking and protection state arrive before payment.

Savionline
🔒 Booking Confirmed & Protected!

Your payment has been received via M-PESA. Your funds are held securely under Saviku's 24-Hour Protection Guarantee and will be released to the host 24 hours after you check out.

If you need anything before or during your stay, I'm here 24/7 to help!
Saviku secured🔒
Nyali Garden Studio18–21 Sep · KES 24,000Protected throughout your stay Release in 18h 12m
View protected bookingAsk a question
View protected booking 10:44 ✓✓
Host payout · 24 hours after checkout
GuestSafety check

Check before paying

Verification and risk signals come with clear limits.

Savionline
Savi, hii listing iko sawa? 14:07 ✓✓
Nimecheck. Host is ID-verified. Hizi ratings ziko separate:
4.9Saviku · 12 protected stays4.8Airbnb · 66 imported reviews
Pause before payingPayout name differs from verified host.Indicator only · si fraud verdict
View host passportAsk concierge
Usilipe off-platform until details match.

Identity & trust

Know who you are booking with.

Start with your WhatsApp profile. Identity and payout checks support protected bookings, while review scores remain separate from verification.

  1. 01
    RegisteredYour WhatsApp number, name and role establish your Saviku profile.
  2. 02
    ID-verifiedGovernment ID and a liveness selfie support identity verification. Payout details are checked against the verified name before protected-hold payouts.

For guests & buyers

Ask for the card, not the promise.

The same records that keep a host's calendar straight are what a guest gets to see before paying anyone. No account needed to read one.

SavikuBooking card Secured
Live state

Nyali Garden Studio · VK-2048

🔒 24-Hour Protected Hold

Secured

Your payment is held by Saviku and protected throughout your stay. Host payouts are released 24 hours after checkout, with Saviku’s platform service fee deducted automatically.

StayChecked in
MoneyProtected hold
Post-checkout payout 18h 12m 24 hours after checkout
  1. Payment received via M-PESA
  2. Protected throughout the stay
  3. 24-hour post-checkout hold
  4. Host payout minus platform fee
SavikuHost passport Secured
Amina MwangiHost since 2025

Host passport

Host identity checked

ID checked
Saviku4.9 / 512 protected-stay reviews
Airbnb · imported4.8 / 566 OTA reviews
12protected stays 0diversion reports IDidentity verified
  1. ID & selfie matched
  2. Payout name matched
  3. Identity review complete
SavikuListing check Secured
Kevin OtienoListing contact

Listing check

Kilimani City Loft

Review
Pause before paying Two signals need a human check. This is an indicator, not a fraud verdict.
  1. Listing link scanned
  2. Payout name differs
  3. Off-platform payment asked

Questions

The short answers.

Is Saviku a property management system, or a chatbot?

Both. Properties, availability, rates, restrictions and reservations all live in one PMS record per property, checked every minute and synced out to your connected channels. The 24/7 AI co-host is the WhatsApp conversation layered on top of it — not a separate product.

Do I need to install anything?

No. Saviku runs inside WhatsApp on the number you already use. A web page opens only for the few things a bigger screen does better — a document photo, a signature, a date grid — and it takes you straight back to the chat.

Is a bot answering me?

Savi is hybrid: deterministic automation handles structured actions and keeps every money or identity step on fixed, auditable paths; AI helps understand eligible free-text requests and route them to approved actions; and a human concierge steps in when context or judgement is needed. AI never invents payment, identity or release instructions.

Which channels can I connect?

Airbnb, Booking.com, Expedia and Vrbo connect through realtime two-way channel sync. Reservations flow into Saviku, and the availability, rates and restrictions (ARI) you set from WhatsApp flow back out — checked every minute, not on a scheduled calendar refresh.

Can two channels double-book the same night?

Saviku checks new bookings against dates already reserved and sends availability updates to connected channels. Separate channels can still accept bookings before an update arrives, so simultaneous bookings or sync delays can cause conflicts. Saviku flags conflicting incoming bookings for review; channel updates are not an instant guarantee.

How does the 24-Hour Protected Hold work?

Secure Booking: Your funds are collected securely via M-PESA and held by Saviku, not by your host.

Protected Stay: Your money remains protected throughout your stay—from check-in until after you leave.

Post-Checkout Payout: 24 hours after checkout, host payouts are automatically released to their M-PESA/bank account, and Saviku’s platform commission is settled.

Guest Guarantee: If any critical listing or access issues occur, you are covered under Saviku’s booking protection policy.

When do hosts receive their payout?

Predictable 24-Hour Payouts

To ensure stay verification and maintain guest trust, funds are automatically released to your registered M-PESA or bank account 24 hours after guest checkout, minus Saviku's standard service commission.

Can agents and property managers use it?

Yes. Agents follow the same verification ladder plus referee confirmations, and get a shareable profile that shows bookings completed through the 24-Hour Protected Hold and any diversion reports — nothing self-declared.

Put your co-host on duty.

Send “Hi Savi” to connect your first property, set up guest answers and start coordinating bookings inside WhatsApp.

Saviku Technologies · Nairobi, Kenya

Block a date in one messageSavi answers on WhatsApp

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