Your 24/7 AI Co-Host, Right Inside WhatsApp.
Saviku is a property management system with a 24/7 AI co-host built in — it keeps availability, rates and restrictions in sync across your connected channels, and steps in on WhatsApp to answer guest questions when you're busy.
Structured booking, money and identity actions stay on fixed, auditable paths.
- Full PMS: availability, rates & restrictions
- Realtime channel sync
- Set prices from chat
- English & Kiswahili
- 24-Hour Protected Hold
Your payment has been received via M-PESA. Your funds are held securely under Saviku's 24-Hour Protection Guarantee and will be released to the host 24 hours after you check out.
If you need anything before or during your stay, I'm here 24/7 to help!
Connect the channels you already sell on — Airbnb, Booking.com, Expedia and Vrbo — with availability, rates and restrictions (ARI) flowing both directions in realtime.
How it works
From first enquiry through the stay, Savi stays on it.
Connect once, show Savi how you host, and your AI co-host helps carry every guest through the booking journey inside WhatsApp—with a human concierge ready when judgement is needed.
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Connect your hosting business
Tell Savi who you host for, add your properties, guest information, house rules and check-in details, then connect the channels where you already receive bookings.
One guided WhatsApp setup -
Let Savi cover guest enquiries
When you're busy, Savi answers availability questions, property FAQs, rules and arrival details from the information you approved—24 hours a day.
AI co-host coverage -
Coordinate the whole booking journey
Savi checks live availability, presents native date choices, records the booking, syncs every connected channel and confirms protected M-PESA payment without leaving the conversation.
Enquiry → confirmed stay -
Co-host the stay, 24/7
After confirmation, Savi handles pre-arrival questions, check-in reminders, access help, house rules, Wi-Fi, cleaning and late-checkout requests. Time-sensitive events trigger the right response, escalation or human concierge handoff.
Pre-arrival → checkout -
Protect checkout and payout
Savi records checkout, keeps the guest's payment protected for the 24-hour post-checkout window, handles timely support issues and keeps the host updated until payout is released.
Protected settlement
What Saviku is
A full PMS, with an AI co-host built in.
Availability, Rates & Restrictions
One record per property holds what's open, what it costs and what's restricted. Saviku checks it every minute and queues anything that changed out to your connected channels.
Instant Answers When You're Away
Saviku co-exists seamlessly in your chat, stepping in to answer property rules, check-in instructions, and guest FAQs 24/7.
Keep Booked Nights Protected
Saviku checks each booking against the nights already reserved and sends availability changes to your connected channels. If an incoming channel booking conflicts, it is flagged for review.
24-Hour Stay Protection
For Saviku-paid bookings, funds remain in the protected hold through the stay and the 24-hour post-checkout window. Payments collected by an OTA follow that channel’s payment and refund terms.
From Enquiry to Confirmed Stay
Savi checks availability, answers questions, guides date selection, confirms the booking and keeps both guest and host updated in the same WhatsApp thread.
The Right Action at the Right Time
Check-in, access, cleaning, late checkout, checkout and payout events trigger timely answers, reminders and next actions before the host has to chase them.
Your Price, Set From Chat
Nightly rate, weekend rate, a specific date range, or a minimum stay — set it in WhatsApp and Saviku queues the update for your connected channels. Delivery time depends on channel availability and sync status.
Every Booking, One Thread
See who's arriving, departing or in-house, record check-in and checkout, and add, move or cancel a manual booking. Amend OTA bookings on their original channel; paid Saviku bookings use the booking support and cancellation flow.
Human Help When Context Matters
Savi handles routine requests with AI and fixed workflows, then hands the same conversation to a human concierge when judgement or reassurance is needed.
- 0apps to install
- 4channels, ARI-synced every minute
- 24hafter checkout before host payout
- 2languages, one script
Inside the conversation
A co-host that follows the whole stay.
Savi responds when you're busy, moves guests through each booking stage, watches the clock on important events and brings in a human when the conversation needs judgement.
- Guest enquiries. Availability, amenities, rules and arrival questions get an immediate, property-aware response.
- Booking coordination. Native choices and WhatsApp's date picker move an enquiry into a confirmed stay.
- Timed stay events. Savi tracks check-in, access, cleaning, late checkout, checkout and payout windows.
- Self-serve pricing & bookings. Set nightly and weekend rates, price specific dates, and record a booking taken elsewhere — straight from the chat.
- Hybrid support. AI handles routine requests; a human concierge joins the same thread when context matters.
- Protected payment. Funds remain protected throughout the stay, and host payout follows 24 hours after checkout.
Block dates in chat
Native choices and a date picker replace typed commands.
Add a booking you took by phone
Record a booking taken by phone and Saviku sends the occupied dates to your connected channels.
Bring in a human
Savi handles the route; a concierge handles the nuance.
Keep your WhatsApp app
Your team and Savi can use the same business number.
Pay against a record
The exact booking and protection state arrive before payment.
Your payment has been received via M-PESA. Your funds are held securely under Saviku's 24-Hour Protection Guarantee and will be released to the host 24 hours after you check out.
If you need anything before or during your stay, I'm here 24/7 to help!
Check before paying
Verification and risk signals come with clear limits.
Advances on its own while in view — or use the arrows, dots, swipe and arrow keys.
Identity & trust
Know who you are booking with.
Start with your WhatsApp profile. Identity and payout checks support protected bookings, while review scores remain separate from verification.
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01
RegisteredYour WhatsApp number, name and role establish your Saviku profile.
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02
ID-verifiedGovernment ID and a liveness selfie support identity verification. Payout details are checked against the verified name before protected-hold payouts.
For guests & buyers
Ask for the card, not the promise.
The same records that keep a host's calendar straight are what a guest gets to see before paying anyone. No account needed to read one.
Nyali Garden Studio · VK-2048
🔒 24-Hour Protected Hold
Your payment is held by Saviku and protected throughout your stay. Host payouts are released 24 hours after checkout, with Saviku’s platform service fee deducted automatically.
- Payment received via M-PESA
- Protected throughout the stay
- 24-hour post-checkout hold
- Host payout minus platform fee
Host passport
Host identity checked
- ID & selfie matched
- Payout name matched
- Identity review complete
Listing check
Kilimani City Loft
- Listing link scanned
- Payout name differs
- Off-platform payment asked
Questions
The short answers.
Is Saviku a property management system, or a chatbot?
Both. Properties, availability, rates, restrictions and reservations all live in one PMS record per property, checked every minute and synced out to your connected channels. The 24/7 AI co-host is the WhatsApp conversation layered on top of it — not a separate product.
Do I need to install anything?
No. Saviku runs inside WhatsApp on the number you already use. A web page opens only for the few things a bigger screen does better — a document photo, a signature, a date grid — and it takes you straight back to the chat.
Is a bot answering me?
Savi is hybrid: deterministic automation handles structured actions and keeps every money or identity step on fixed, auditable paths; AI helps understand eligible free-text requests and route them to approved actions; and a human concierge steps in when context or judgement is needed. AI never invents payment, identity or release instructions.
Which channels can I connect?
Airbnb, Booking.com, Expedia and Vrbo connect through realtime two-way channel sync. Reservations flow into Saviku, and the availability, rates and restrictions (ARI) you set from WhatsApp flow back out — checked every minute, not on a scheduled calendar refresh.
Can two channels double-book the same night?
Saviku checks new bookings against dates already reserved and sends availability updates to connected channels. Separate channels can still accept bookings before an update arrives, so simultaneous bookings or sync delays can cause conflicts. Saviku flags conflicting incoming bookings for review; channel updates are not an instant guarantee.
How does the 24-Hour Protected Hold work?
Secure Booking: Your funds are collected securely via M-PESA and held by Saviku, not by your host.
Protected Stay: Your money remains protected throughout your stay—from check-in until after you leave.
Post-Checkout Payout: 24 hours after checkout, host payouts are automatically released to their M-PESA/bank account, and Saviku’s platform commission is settled.
Guest Guarantee: If any critical listing or access issues occur, you are covered under Saviku’s booking protection policy.
When do hosts receive their payout?
Predictable 24-Hour Payouts
To ensure stay verification and maintain guest trust, funds are automatically released to your registered M-PESA or bank account 24 hours after guest checkout, minus Saviku's standard service commission.
Can agents and property managers use it?
Yes. Agents follow the same verification ladder plus referee confirmations, and get a shareable profile that shows bookings completed through the 24-Hour Protected Hold and any diversion reports — nothing self-declared.
Put your co-host on duty.
Send “Hi Savi” to connect your first property, set up guest answers and start coordinating bookings inside WhatsApp.
Saviku Technologies · Nairobi, Kenya